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Problems with Office 365 logins authentication

We have found the AAD Broker Plugin is sometimes missing and this is what causes issues with Microsoft applications for end users.

First open power shell and paste this to see if the package is installed:

Get-AppxPackage Microsoft.AAD.BrokerPlugin

If that returns nothing you can install the package with this command:
if (-not (Get-AppxPackage Microsoft.AAD.BrokerPlugin)) { Add-AppxPackage -Register “$env:windir\SystemApps\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\Appxmanifest.xml” -DisableDevelopmentMode -ForceApplicationShutdown } Get-AppxPackage Microsoft.AAD.BrokerPlugin

Now lets remove the EnableADAL from registry if you added the Key:

Remove-ItemProperty -Path “HKCU:\Software\Microsoft\Office\16.0\Common\Identity” -Name “EnableADAL” cmdkey /list | ForEach-Object{if($_ -like “Target:“){cmdkey /del:($_ -replace ” “,”” -replace “Target:”,””)}}

you should now be able to login properly with Modern Auth.

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Author adminPosted on November 23, 2021November 23, 2021Categories AdviceTags EnableADAL, Password window missing during login, Problems with Office 365 logins authentication

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